Support / Shipping / Tracking
Thank you for contacting the Bansey support team, we will respond in a snap during normal Monday-Friday, 9am-5pm EST business hours. If you are contacting us outside normal business hours we will respond in less than 12 hours.
- Business Address: We operate remotely in North America with warehouses in the United States, Canada, and China.
- Store Hours: Monday-Friday | 9:00am-5:00pm (EST)
- Customer Service: Support@bansey.com
- Toll Free: 1-800-215-7095
- Standard Shipping: 7-14 business days. (Excluding weekends)
- Express Shipping: 3-7 business days. (Excluding weekends)
- ETA - Please expect 1-3 weeks for delivery depending on your location.
Your tracking number will be automatically sent via email 1-3 days after processing is complete. You can track your packages on the websites below.